Contact Information & Student Advising Services

In case of an emergency, please write to isss-students@global.rutgers.edu 

Note that the ISSS office will be Closed on Wednesday, December 25 until Wednesday, January 1. There will be no Quick Quick Advising (QQA) and our advisers will not be available for appointments. We will resume our regular office hours, Remote and In-Person advising appointments, and Quick Question Advising (QQA) for all international students on Thursday,  January 2. Thank you in advance for your patience and understanding. 

Please also note that other university units will also be closed on December 25 - January 1 for the holidays.

ISSS ADVISING SERVICES

Here is a short video tutorial on how to best use our many advising options.

ISSS Business hours: Mondays, Tuesdays, Thursdays, and Fridays from 8:30am – 5:00pm. The office is closed on Wednesdays for processing and team meetings. Please refer to our Advising Services webpage to join QQA or to book an appointment. 

The ISSS staff is available to answer any questions, and/or to connect students with appropriate resources around the community. We also partner with university faculty and staff to best serve our international student population. International student advisers advise international students on immigration, personal, social, and cultural matters during their time here at Rutgers.

PROCESSING TIME: Please note that ISSS is experiencing a high volume of requests, and response/processing times may be delayed. Requests will be processed within approximately 7 business days. We appreciate your patience during this very busy time for our office.

•  Remote Quick Question Advising  

  • Good for: very quick questions. For example, "how do I apply for a social security number?"
  • QQA is limited to 15 minutes or less in order for our staff to help as many students as possible who may have simple questions they want addressed quickly. For longer questions, please schedule an appointment with an International Student Adviser.
  • QQA is hosted via Zoom. You do not need to schedule a time; you can join during the offered times and a staff member will assist you as soon as possible. 
    • If you are unable to join the meeting, it is either because it is outside of our QQA hours or the QQA session has been closed because the scheduled time is almost finished and there is already a queue of students waiting.
  • The password to join is ISSSQQA. 
  • Hours
    • Mondays, Tuesdays, Thursdays, Fridays - 9:30AM - 11:30AM & 1:30PM- 3:30PM EST

• In-Person Advising Appointments

  • If you would like to schedule an in-person advising appointment, please use the button below.
  • Please be aware of the time zone you book your appointment in! Rutgers operates in EST.
  • Appointment availability is displayed up to 14 days in advance and no less than 24 hours from the time of booking. If you do not see any available appointments, please check again on the following day for new availability.
     

• Remote Advising Appointments

  • If you would like to schedule a remote advising appointment, please use the link below.
  • Please be aware of the time zone you book your appointment in! Rutgers operates in EST.
  • Appointment availability is displayed up to 14 days in advance and no less than 24 hours from the time of booking. If you do not see any available appointments, please check again on the following day for new availability.

Feel free to contact us via email for all other questions!

Phone number for New Brunswick:  848-932-7015

Phone number for Rutgers Heath: 973-972-6138

Rutgers Police non-emergency numbers if you are having issues at the border/airport: 

• Rutgers University—Camden: (856) 225-6111
• Biomedical and Health Sciences at Newark: (973) 972-4491
• Rutgers University—Newark: (973) 353-5111
• Rutgers University—New Brunswick: (732) 932-7211