Scams and Fraud

While you are at Rutgers, please use the available resources and take steps to protect yourself from scams targeting international students. Unfortunately, there has been an increase in the number of scams targeting unsuspecting international students in recent years. Scammers can pose as immigration officials from the United States Citizenship and Immigration Services (USCIS) and other government agencies like the Department of State (DOS) or the Internal Revenue Service (IRS). Some scammers ask for money with the promise of finding you a job. These scams can be very sophisticated, some-times with an apparently government phone number appearing on your caller ID, or the caller knowing a lot of your personal information. As you pursue your program of study in the U.S. and also search for valuable employment/internship opportunities, please be aware that these fraudulent activities exist and that you need to protect yourself from them. Exercise caution in your activities – such as paying your term bill, accepting any offer of employment, making payments over the phone, sharing your personal information, etc.

Tips to Avoid Scams

  • If the caller sounds suspicious - Hang up
  • Don’t wire/pay any money on the phone. No government agency will ever call someone to ask for any form of payment over the phone
  • Do not meet up with the person
  • Do not share any personal or financial information
  • If you feel unsafe, call the Rutgers University Police Department at 732-932-7211
  • Monitor/Change information–bank account, credit card, online accounts, passwords, etc. depending on the nature of the call
  • You can file a complaint about a scam to the Federal Trade Commission, Homeland Security Investigations Tip Line, and/or USCIS
  • If you receive anything by mail that you are not sure of, bring it to Rutgers Global - ISSS and meet with an advisor
  • If upset/anxious/need to talk to someone, walk-in to meet with a counselor during our Let’s Talk hours or contact Counseling, ADAP, and Psychological Services (CAPS)
  • Always feel free to contact the Rutgers Global–International Student and Scholar Services at isss-students@global.rutgers.edu or reach out to an International Student Adviser through our advising services

Resources

MESSAGE FROM THE OFFICE OF STUDENT LEGAL SERVICES

We are happy to assist at the Office of Student Legal Services. All consultations are free and confidential. 

1. Beware of scams and consumer fraud. International students are a particularly targeted population for scammers and have been subjected to various scams, including by way of one example, auto dealers who are claiming to sell cars to our international students but fail to deliver title, registration or insurance in our students’ names. The cases may involve legal issues which could include failure to pay sales tax; no contract to prove ownership; theft of identity; driving while uninsured; driving without registration; and insurance fraud. It is very important for our international students to deal only with reputable and licensed auto dealers. Do not sign a contract for purchase without having it reviewed by an attorney. Do not accept delivery of a vehicle without title and registration in your name. We recommend that you do not purchase or lease a car from an out-of-state dealer, which makes it more difficult to defend your rights. If you believe that you already have issues as a result of a car purchase or lease, see us right away.

 Please contact us before buying or leasing a car in New Jersey. It is important that you also understand insurance protection when purchasing a policy.

 2.    Beware of signing a lease, or any contract renting property, without first having that lease or contract reviewed. Please note that although a rental agreement can be oral, we strongly urge that any lease or rental agreement you sign be in writing. Any lease or rental agreement in New Jersey is a binding contract, however, a written lease affords you more protections. Landlords sometimes take advantage of our students, particularly our international students, who do not understand or have familiarity with landlord/tenant law, or contract law here in New Jersey. As a tenant you have many rights, however, you also have important obligations with regards to renting property you need to be aware of.

3.  We recommend that all students purchase renter’s insurance. It is inexpensive and provides important coverage for you and your property. We cannot emphasize enough how important we think it is to purchase renter’s insurance.

4.  Please familiarize yourself with the motor vehicle traffic laws in NJ if you are going to get a driver’s license.  If you are involved in an accident, always call the police.  Do not accept money or promises from other drivers involved, that they will pay your damages if you don’t call the police.  It is imperative that you do not leave the scene of an accident and always get a police report regardless of fault.  If you get a traffic summons, come to our office before your court date as there may be serious consequences to your driving record if you go to court without first obtaining legal advice. There also may be other less severe options available to you that you wouldn't know without legal counsel. 

We are happy to assist at the Office of Student Legal Services. Please contact us with any legal questions or problems you may have.  To make an appointment, please contact:  AttorneyTina Martins Cruz, or Administrative Assistant Lynn Mendez at Phone: 848-932-4529, email: sls@echo.rutgers.edu 

Web: http://rusls.rutgers.edu/

MESSAGE FROM THE OFFICE OF STUDENT ACCOUNTING, BILLING, AND CASHIER SERVICES

International payments can be made online at paymybill.rutgers.edu, a step-by-step guide is available here. Be advised, if you are not enrolled for the semester, or do not have a balance due, your funds will be returned.

International students receiving a refund for the Fall 2020 semester are eligible to receive their funds either through Flywire,Direct Deposit or Online Term Bill Credit Transfer. Please immediately complete this form to specify what refund method option, you prefer. 

Please be aware that Flywire is the only vendor authorized by Rutgers to facilitate international payments/refunds. For safety and security reasons, students should not attempt to make international payments through other third-party vendors or via direct wire transfers to the University.