Advising Services

The ISSS staff is available to answer any questions, and/or to connect students with appropriate resources around the community. We also partner with university faculty and staff to best serve our international student population. International student advisers advise international students on immigration, personal, social, and cultural matters during their time here at Rutgers.

Our international student advisers hold walk-in hours and take appointments. Walk-in hours are appropriate for basic information, quick questions, required signatures, or emergency problem-solving. Appointments can be made if you need more time with an adviser based on the reason for your visit. Typically, our office will recommend making an appointment with an adviser for matters such as change of status, reinstatement of status, and some academic or personal issues.

If you want to meet with an international student adviser (ISA), please visit us during walk-in hours or call in advance to make an appointment. Appointments must be made at least one day in advance by calling us. Here’s how you can contact us.

Office Hours: Monday, Tuesday, Thursday, and Friday 8:30am-5pm (closed Wednesdays)

Walk-in Hours for Students on New Brunswick/Piscataway Campuses

  • Monday 12:00pm - 4:00pm
  • Tuesday 10:00am - 2:00pm
  • Closed Wednesday
  • Thursday 12:00pm - 4:00pm
  • Friday 10:00am - 2:00pm

180 College Avenue
New Brunswick, NJ 08901
Directions | Phone: 848-932-7015 | Fax: 732-932-7992 | Email: 

Some student groups have different walk-in hours with assigned advisers. If you belong to one of these student groups or have health insurance related questions, you can attend these walk-in hours or call/email to make an appointment with the specific advisers:

RBHS Newark Students, Faculty, and Scholars

Student Walk-In Advising Hours: Monday 10am-1pm, Thursday 1-4pm

65 Bergen Street, Room GA-72
Newark, NJ 07101
Directions | 973-972-6138 | Email:

Walk-in Hours for Short-term Non-degree Students with Carissa McCarthy (International Student Adviser)
180 College Avenue | New Brunswick, NJ 08901
Tuesday, 3:00 - 4:00pm
Thursday, 11:00am - 12:00pm

Walk-in Hours for Sponsored Students with Greg Costalas
30 College Avenue | New Brunswick, NJ 08901
- by appointment only

Walk-in Hours for Insurance Related Questions with Eirinn Jones (Insurance Coordinator)
180 College Avenue | New Brunswick, NJ 08901
Thursday, 10:00 –11:30 am

For Academic Schools and Departments 
Our international student advisers also serve as liaisons to schools and academic departments at Rutgers. They are the point of contact within our office for university faculty and staff working with international students. Rutgers faculty and staff can refer to our international student services liaison assigned to your school or department.