Advising Services

This will not impact any of our services or processing times.

We advise you to note the new hours and plan your business with ISSS accordingly. We will resume our regular schedule from Monday, August 12. 

The ISSS staff is available to answer any questions, and/or to connect students with appropriate resources around the community. We also partner with university faculty and staff to best serve our international student population. International student advisers advise international students on immigration, personal, social, and cultural matters during their time here at Rutgers.

Our international student advisers hold walk-in hours and take appointments. Walk-in hours are appropriate for basic information, quick questions, required signatures, or emergency problem-solving. Appointments can be made if you need more time with an adviser based on the reason for your visit. Typically, our office will recommend making an appointment with an adviser for matters such as change of status, reinstatement of status, and some academic or personal issues.

If you want to meet with an international student adviser (ISA), please visit us during walk-in hours or call in advance to make an appointment. Appointments must be made at least one day in advance by calling us. Here’s how you can contact us.

Office Hours: Monday, Tuesday, Wednesday, and Thursday, 8:30am to 5:00pm (EST)

Closed on Friday. In case of an emergency on a Friday, that cannot wait until the next working day, contact ISSS by sending us an email at with "EMERGENCY" in the subject line. 

For Students on the New Brunswick/ Piscataway Campuses
180 College Avenue
New Brunswick, NJ 08901
Directions | Phone: 848-932-7015 | Fax: 732-932-7992 | Email: 

For RBHS Newark Students, Faculty, and Scholars
65 Bergen Street, Room GA-72
Newark, NJ 07101
Directions | 973-972-6138 | Email:

Walk-in Hours for New Brunswick/Piscataway campus Students
12:00 pm -- 4:00 pm, Monday, Tuesday, Wednesday, and Thursday

Some student groups have different walk-in hours with assigned advisers. If you belong to one of these student groups or have health insurance related questions, you can attend these walk-in hours or call/email to make an appointment with the specific advisers:

Walk-in Hours for Short-term Non-degree Students with Carissa McCarthy (International Student Adviser)
180 College Avenue | New Brunswick, NJ 08901
Tuesday, 11:00 am –12:00 pm
Thursday, 3:00 – 4:00 pm

Walk-in Hours for Sponsored Students with Greg Costalas
30 College Avenue | New Brunswick, NJ 08901
Monday, 11:00 am –12:00 pm
Thursday, 2:00 – 3:00 pm

Walk-in Hours for Insurance Related Questions with Eirinn Jones (Insurance Coordinator)
180 College Avenue | New Brunswick, NJ 08901
Thursday, 10:00 –11:30 am

Walk-in Hours for RBHS Newark Students 
65 Bergen Street | Newark, NJ 07107 | 973-972-6138
Monday, 10:00 am – 1:00 pm
Thursday, 1:00 – 4:00 pm

For Academic Schools and Departments 
Our international student advisers also serve as liaisons to schools and academic departments at Rutgers. They are the point of contact within our office for university faculty and staff working with international students.

Find out the international student services liaison assigned to your school or department.