Advising Services


If you want to meet with an international student adviser (ISA), please visit us during walk-in advising hours or call in advance to make an appointment. We advise you to note our updated walk-in hours and plan your business with ISSS accordingly. 

The ISSS staff is available to answer any questions, and/or to connect students with appropriate resources around the community. We also partner with university faculty and staff to best serve our international student population. International student advisers advise international students on immigration, personal, social, and cultural matters during their time here at Rutgers.

Have a quick question? You can meet with an International Student Adviser for 5-10 minutes during Walk-In Advising, no appointment is needed. Walk-in hours are appropriate for basic information, quick questions, required signatures, or emergency problem-solving. 

Appointments with International Student Advisers are available upon request. Typically, our office will recommend making an appointment with an adviser for matters such as change of status, reinstatement of status, and some academic, immigration, or personal issues. Please call 848-932-7015 or visit the International Student and Scholar Services office to schedule your 30 minute appointment. Appointments must be made at least one day in advance.

Preparing for Your Appointment
In order to save time, please refer to our website to learn more about your appointment topic before meeting with an adviser in person.

Based on your question, please bring any relevant immigration documents to the appointment such as:

  • I-20 or DS-2019
  • Passport
  • I-94 or Arrival and Departure card or print out
  • Any relevant forms, copies and other paperwork


Office Hours: Monday, Tuesday, Thursday and Friday, 8:30am to 5:00pm (EST)

Closed on Wednesday. In case of an emergency on a Wednesday that cannot wait until the next working day, contact ISSS by sending us an email at with "EMERGENCY" in the subject line. 

For Students on the New Brunswick/ Piscataway Campuses
180 College Avenue
New Brunswick, NJ 08901
Directions | Phone: 848-932-7015 | Fax: 732-932-7992 | Email: 

For RBHS Newark Students, Faculty, and Scholars
65 Bergen Street, Room GA-72
Newark, NJ 07101
Directions | 973-972-6138 | Email:

Walk-in Hours for New Brunswick/Piscataway campus Students
Monday & Thursday 12:00 pm - 4:00 pm
Tuesday & Friday 10:00 am - 2:00 pm

Some student groups have different walk-in hours with assigned advisers. If you belong to one of these student groups or have health insurance related questions, you can attend these walk-in hours or call/email to make an appointment with the specific advisers:

Walk-in Hours for Short-term Non-degree Students with Carissa McCarthy (International Student Adviser)
180 College Avenue | New Brunswick, NJ 08901
Tuesday, 11:00 am –12:00 pm
Thursday, 3:00 – 4:00 pm

Walk-in Hours for Sponsored Students with Greg Costalas
30 College Avenue | New Brunswick, NJ 08901
Monday, 11:00 am –12:00 pm
Thursday, 2:00 – 3:00 pm

Walk-in Hours for Insurance Related Questions with Eirinn Jones (Insurance Coordinator)
180 College Avenue | New Brunswick, NJ 08901
Thursday, 10:00 –11:30 am

Walk-in Hours for RBHS Newark Students 
65 Bergen Street | Newark, NJ 07107 | 973-972-6138
Monday, 10:00 am – 1:00 pm
Thursday, 1:00 – 4:00 pm

For Academic Schools and Departments 
Our international student advisers also serve as liaisons to schools and academic departments at Rutgers. They are the point of contact within our office for university faculty and staff working with international students.

Find out the international student services liaison assigned to your school or department.