For information regarding Covid-19, please visit the main university website and the Rutgers Global Alerts page.  Learn about online global study and internship opportunities here.

Advising Services

Operating Status Update:

Due to COVID-19, services provided by Rutgers Global - ISSS have been temporarily modified in response to a change in university operating procedure

Please click here to learn more about our modified advising services.

For the latest COVID-19 information visit


The ISSS staff is available to answer any questions, and/or to connect students with appropriate resources around the community. We also partner with university faculty and staff to best serve our international student population. International student advisers advise international students on immigration, personal, social, and cultural matters during their time here at Rutgers.

Student Services

Remote Advising

We are able to provide limited remote appointments through WebEx to answer quick questions (15 minutes or less). If more time is needed, the International Student Adviser assisting you can schedule additional time.

  • Remote appointments can be requested by clicking here
    • Note that appointment availability is displayed up to four days in advance. For example, available appointments on a Monday will not be displayed until Thursday on the previous week. If you do not see any available appointments, please check again on the following day for new availability.
    • Please be sure to sign up for WebEx before the meeting
Walk-in Advising

Our international student advisers hold walk-in hours and take appointments. Walk-in hours are appropriate for basic information, quick questions, required signatures, or emergency problem-solving. Walk-in hours vary by student group (ex. RBHS students or non-degree students) or by specific service (ex. Health Insurance questions). To ensure all students can be fairly served within the walk-in hour duration, please note that walk-in hours will be limited to 15 minutes per student. If an adviser or ISSS staff determines that your questions may take longer than that, you may be advised to follow-up by email or make an appointment. This process not only makes sure that all students are effectively served, but that we are able to give you the time you need as well. Please review walk-in hours below.


Appointments can be made if you need more time with an adviser based on the reason for your visit. Typically, our office will recommend making an appointment with an adviser for matters such as change of status, reinstatement of status, and some academic or personal issues. If you want to meet with an international student adviser (ISA), please visit us during walk-in hours or call in advance to make an appointment. Appointments must be made at least one day in advance by calling us (848-932-7015). 

Office Hours: Monday, Tuesday, Thursday, and Friday 8:30am-5pm (closed Wednesdays)

Walk-in Advising Hours

Students on New Brunswick/Piscataway Campuses +

Monday 12:00pm - 4:00pm
Tuesday 10:00am - 2:00pm
Closed Wednesday
Thursday 12:00pm - 4:00pm
Friday 10:00am - 2:00pm

180 College Avenue
New Brunswick, NJ 08901
Directions | Phone: 848-932-7015 | Email:

RBHS Newark Students, Faculty, and Scholars +

Student Walk-In Advising Hours: 
Monday & Friday 10am-1pm 
Thursday 1-4pm

65 Bergen Street, Room GA-72
Newark, NJ 07101
Directions | 973-972-6138 | Email:

Short-term Non-degree Students with Carissa McCarthy (Advisor) +

180 College Avenue | New Brunswick, NJ 08901
Tuesday, 3:00 - 4:00pm
Thursday, 11:00am - 12:00pm

Insurance Related Questions with Eirinn Jones (Insurance Coordinator) +

180 College Avenue | New Brunswick, NJ 08901
Thursday, 10:00 –11:30 am

Sponsored Students with Greg Costalas +

30 College Avenue | New Brunswick, NJ 08901
- by appointment only

For Academic Schools & Departments +

Our international student advisers also serve as liaisons to schools and academic departments at Rutgers. They are the point of contact within our office for university faculty and staff working with international students. Rutgers faculty and staff can refer to our international student services liaison assigned to your school or department.