Summer: Rutgers-Dynamics of Cross-Cultural Teams
The Program
From diversity to synergy: mastering cross-cultural teamwork
In a global workplace, success depends on the ability to collaborate across cultures, time zones, and perspectives. Dynamics of Cross-Cultural Teams equips students with the insight and skills to lead effectively in today’s interconnected world. This course blends research-driven frameworks with hands-on application to explore how cultural values, communication styles, power distance, and conflict approaches shape team performance. Through case studies, simulations, and real-world team challenges, participants learn to foster trust, navigate differences, and build inclusive environments where diverse teams can excel. Whether you work with global partners, virtual teams, or multicultural organizations, this course prepares you to turn cultural diversity into a strategic advantage.
Program Locations
United Kingdom
Wroxton
At Wroxton you will encounter the quintessential English village scene. Set in the rural heart of England, Wroxton offers a peaceful environment for learning amid a beautiful countryside of lawns, lakes, gardens and woodland. The College continues to meet its founding vision of an intellectual community, cloistered in an idyllic setting. Housed in a remarkably beautiful, modernized 17th-century manor house, to Henry James, Wroxton was part of the essence of England. Source: Wroxton College
Banbury is England’s largest market town, and it’s located just three miles from campus. Van trips throughout the week allow for shopping and socializing in town. Wroxton’s central location in the heart of England also puts it close to Oxford and Stratford-Upon-Avon. For more pictures, information and student testimonials, visit Wroxton College website.
Academics
Students will enhance their cross cultural teaming skills and learn to:
Analyze how cultural values, communication styles, and organizational norms shape team dynamics and influence collaboration in global and multicultural settings.
Evaluate the effects of cultural differences—including power distance, time orientation, and conflict approaches—on trust, decision-making, and performance in cross-cultural teams.
Apply frameworks such as Hofstede, GLOBE, and Cultural Intelligence (CQ) to diagnose cultural challenges and propose strategies for effective teamwork across cultural boundaries.
Demonstrate culturally competent communication skills, including adaptive listening, feedback delivery, and conflict-resolution techniques, through simulations, case studies, and team-based activities.
Design and justify inclusive team processes, norms, and leadership approaches that promote psychological safety, shared understanding, and equitable participation in diverse teams.
Housing and Meals
Students will stay in the dormitory buildings at Wroxton College, in Wroxton, England, owned by Fairleigh Dickinson University, USA. Each student will have their own room with a private bath. There is 24/7 security with building access limited to students, staff, and faculty.
All meals will be included while at Wroxton and accommodations are made for food allergies and other dietary requirements. When we are traveling, boxed lunches will be provided for most days. For more pictures and information visit the Wroxton College website.
Scholarships
Faculty Leaders
Dr. Richard Dool is currently the Managing Director of LeaderocityTM, LLC, a management consultancy offering solutions for change management, strategic development, leadership communication and organizational renewal.
Dr. Dool is on the faculty at Rutgers University School of Communication and Information where he is also the Director of the Masters in Communication and Media program.
Dr. Dool has a MA in Strategic Communication and Leadership, a MS in Management and a Doctorate in Management/Organizational Processes. Dr. Dool is an active researcher and presenter in these areas and has published on the concepts of Change FatigueTM and LeaderocityTM. He is the author of 8 books including: “Enervative Change: The Impact of Persistent Change Initiatives on Job Satisfaction, “How Generation Z Wants to be Led,’ “12 Months of Leadership Insights: A Compendium of Leadership Lessons from 40 Leaders,” “Leaderocity: Leading at the Speed of Now,” “Leading in Difficult Times & Circumstances,” “Change Fatigue Revisited: A New Framework for Leading Change,” “The Purpose Generation: Leading GenZ with Purpose,” and “Leadership Journeys and Lessons Learned.”
Dr. Dool is a certified Leadership Development Professional, a Fellow of the Institute of Leadership and Management (UK) and on the Board of Advisors of the International Academy of Management and Business.
Dr. Dool has a comprehensive and diverse executive level leadership background including leading an $800M division of AT&T, global commercial leadership roles (GE), and serving 12 years as CEO of both public and private companies. Background includes rescuing a company from near bankruptcy, leading the acquisition or divestiture of 11 companies and effectively managing companies in the US, UK, China, Brazil, Germany, France, India and Australia. Significant operational history in general management, sales/commercial leadership, product management and marketing leadership positions. Successful leadership experience in a variety of settings including multi-national, multicultural and virtual environments. He has been on the Board of Directors of five different companies as well as a member of several Boards of Advisors.